Chatbots: What has Changed [Summer 2019]

Chatbots: What has Changed [Summer 2019]

Phew! Sooooo many changes happening in the bot world this summer. Are you overwhelmed or confused yet? It’s okay – even the experts are still working on understanding the updates and changes. These updates are still rolling out and so we are making...
Are Messenger Bots Going Out of Style?

Are Messenger Bots Going Out of Style?

Before I answer that question, let’s talk about what Messenger bots actually are. They are NOT a glorified texting machine. They ARE an automated system that can answer simple questions and provide basic information to anyone messaging your page. It’s no...
Harnessing the Incredible Power of Chatbots

Harnessing the Incredible Power of Chatbots

UPDATE!! 6/11/2019 You have probably heard that Facebook is making some big changes to Chatbots! This is actually not quite true. Facebook is actually ENFORCING the way Chatbots were always intended to be used. No, broadcasts are NOT going away (not yet, anyhow)....